Terms of Service

1. Introduction & Acceptance of Terms

Welcome to UpcharPlus and CareCenter, operated by Quickcare Solutions("Company", "we", "us", or "our"). By accessing our website (https://upcharplus.in), mobile applications, or WhatsApp Business booking services, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.

2. Scope of Services

Quickcare Solutions provides:

• UpcharPlus: Online doctor search, patient appointment scheduling, prescription archives, and token management.
• CareCenter: Hospital and clinic OPD queue management, doctor schedule configurations, and capacity planning.
• WhatsApp Business Cloud API Integration: Automated WhatsApp chatbot services enabling clinics to communicate with patients and process booking requests.

3. WhatsApp Cloud API & Meta Platform Policies

Our WhatsApp messaging integrations adhere strictly to Meta's WhatsApp Business Messaging Policy and Terms of Service. Hospitals and clinics utilizing our Meta Embedded Signup agree to:

• Only send appointment confirmations, reminders, and patient-initiated customer service messages.
• Never send unsolicited marketing spam or unauthorized promotional materials.
• Comply with patient consent requirements prior to sending notifications.

4. Medical Advice Disclaimer

UpcharPlus and Quickcare Solutions provide technology facilitating doctor discovery and appointment management. We do not provide medical advice, diagnosis, or treatment. Medical consultations and clinical decisions remain solely the responsibility of the licensed healthcare professionals. In emergency situations, please contact local emergency medical services immediately.

5. Privacy & Data Protection

Your use of our services is also governed by our Privacy Policy. We maintain industry-standard security measures to safeguard health and appointment records.

6. Contact Information

For questions regarding these Terms of Service, please contact: